Fingerprint scanner not working on Galaxy S9 – How to Fix it

Samsung Galaxy S9 and the Galaxy S9+ are phenomenal telephones which might be wonderful when it comes to specs, worth for cash and the consumer expertise it affords. Even the most effective can typically falter and lots of customers across the globe have reported that the fingerprint scanner not working on Galaxy S9 and right here’s how to repair it by following the strategies under.

See additionally: How to repair Samsung Galaxy S9 Wi-Fi Issues

Fingerprint scanner not working on Galaxy S9 – Here’s how to repair it

Method 1: Change the Secured Lock Time in Settings

Most telephones don’t have a hardware problem as most customers opine and take a look at to change their telephones instantly. Based on a consumer remark posted within the Samsung assist discussion board, it appears to be like like you possibly can probably remedy it by tweaking the secured lock time within the settings menu.

  1. Tap to open the Settings menu on your Galaxy S9 cellphone
  2. Scroll to discover lock display and safety
  3. Open it and discover safe lock settings web page
  4. Tap to open Secured Lock Time
  5. Once you attain this stage, select Instantly with Power Key or When Screen Times Out

When you employ the facility button to flip off your show, you typically assume that the cellphone is immediately locked. However, there’s a delayed interval earlier than it is locked. It could possibly be set to a couple of seconds, a minute or extra based mostly on private desire. If you attempt to use the fingerprint sensor to instantly change the show on, it will not work till it is definitely locked.

By following the strategies talked about right here, you’ll be able to change the secured lock time in order that your cellphone would reply to your contact each time.

Method 2: Identify if the Physical Fingerprint Hardware is working

Before you get into the frenzy to attempt to exchange your cellphone or tweak the settings, it is essential to affirm whether or not the hardware side of the machine is working. If the fingerprint sensor has been broken in transition, has any default points due to high quality management lacking to discover it, it positively wants to get replaced.

Try utilizing the fingerprint to unlock apps, with Samsung Pay or with an app like LastPass that requires fingerprint verification to achieve entry to it. If there isn’t a problem with the hardware, it will work flawlessly. You can as soon as once more attempt to unlock your cellphone utilizing it. If it doesn’t, the issue lies with the software program half and you’ll tweak the settings or anticipate Samsung to roll out an replace within the close to future.

Method three: Reset Your Fingerprint Button on Your Galaxy S9

The technique applies to each the Samsung Galaxy S9 and the S9 Plus smartphones. It would possibly sound difficult, which is why now we have break up your entire technique into small steps that you may simply perceive. Instead of making an attempt to grasp it , do one step at a time by following the directions and you’ll finally be on your manner to making your button work as it ought to have.

  1. Open the Settings menu on your Samsung Galaxy S9 smartphone
  2. Scroll down to discover the choice; Lock Screen and Security
  3. You most likely saved up to 5 fingerprints in it in order that you possibly can unlock your machine simply
  4. Make positive you delete all of them with out leaving a hint
  5. Once deleted, reboot your cellphone. You can do that by holding your energy button for a couple of seconds and select the restart choice

Creating New Fingerprints

  1. If the fingerprints already saved on your machine is corrupted or the information are not accessible, the sensor could not detect if you press it
  2. Create a brand new set of fingerprints
  3. Start by opening Settings, Lock Screen and Security and Set Up Fingerprints
  4. You also can dial *#zero*# on your smartphone dialer to entry the service menu
  5. Choose Sensors after which Fingerprint
  6. Tap on Normal and reboot your machine as soon as extra to repair the difficulty

Galaxy S9 Finerprint button reset

Method four: Disable Active Fingerprint Gestures

While fingerprint gestures could not immediately have an effect on the sensor and its response, it may probably be inflicting a problem on your Galaxy S9 Plus cellphone. The out there choice is to disable it utterly and see in case your cellphone responds to your contact as it is meant to.

  1. Open the Settings app on your smartphone
  2. Scroll to discover the Advanced Features choice
  3. Keep scrolling to discover Finger Sensor Gestures web page and disable the characteristic
  4. After efficiently disabling it, reboot your cellphone
  5. Wait for the cellphone to boot up, give it a while and verify if the difficulty has lastly been resolved

Galaxy S9 Fingerprint Button disable

Method 5: Set Up Your Fingerprint Sensor Manually

Samsung does have some suggestions for newbies to get a dangle of how to use their hardware and discover methods by way of issues after they come up. If fingerprint scanner is not working on Galaxy S9, you’ll be able to return to the guide process and one of the vital trusted strategies. While it is not an enormous change, it did make the fingerprint sensor lastly work for a lot of Galaxy customers, which is why you must attempt it as effectively.

During the preliminary setup of your cellphone, Samsung advised that you simply shouldn’t hold on tapping the sensor to make it report your print. Rather, you must swipe your finger throughout the button on the again and it detects it with none issue. From a generic perspective, it doesn’t make a lot sense, however technically it works; which is why the corporate advised it within the first place. You ought to attempt the choice now.

  1. Open your Settings choice, head to Lock Screen & Security
  2. Make positive to delete all of the fingerprints you’ve got beforehand saved on the smartphone
  3. Samsung will ask you to swipe your finger and not faucet it
  4. Don’t comply with their recommendation and hold your finger firmly on the sensor button till it captures your prints
  5. Keep repeating the identical till it saves all of your fingerprints
  6. Make positive to rotate your finger in all instructions in order that the corners are correctly registered on the cellphone

Complete the method and reboot your cellphone. Check in case your fingerprint sensor works with none points and if it does, your issues will probably be solved even earlier than Samsung may rollout software program updates. Besides, not everybody’s machine will get mounted as a result of in lots of instances, the issue lies with the machine, how it is about up and the way a consumer strikes their finger over the sensor.

Galaxy S9 Fingerprint setup

Method 6: Get Rid of Physical Issues

Loads of customers attempt to immediately blame the producer, the hardware or the cellphone’s working system. An enormous dialogue on the Samsung discussion board on Reddit confirmed that the latest model of their cellphone is simply superior. The customers counsel that in contrast to the earlier telephones such because the Galaxy S8 and even the older Galaxy S6, the brand new Galaxy S9 and the S9 Plus are manner higher when it comes to recognizing a finger immediately. It by no means takes greater than two tries even for those who get it flawed the primary time.

Physical points are quite common when folks have a tendency to use their telephones. Often they fight to unlock with a moist finger, with meals gadgets or oil smudged on their fingers that lead to such points. Make it a behavior to clear your thumb, forefinger, or whichever finger you’ve got registered as the first one, to securely unlock your smartphone.

The sensor used within the cellphone is the quickest and probably the most correct of all of them, suggests opinions and customers on Reddit boards. A deep teardown even revealed the construct high quality of the product and Samsung continues to make it even higher with software program updates, but when the issue lies in your bodily self, there isn’t a manner it goes to get mounted until you are taking mandatory actions.

Method 7: Hard Clear the Cache on your Galaxy S9

When fingerprint scanner is not working on Galaxy S9 and also you want to understand how to repair it, attempt onerous clearing the cache in your smartphone.

  1. Hold the facility button, quantity up and the Bixby button to reboot your cellphone
  2. Wipe the Cache reminiscence in order that every thing saved up to now is erased
  3. It works significantly better particularly when Samsung has not too long ago rolled out a software program replace and your cellphone faces fingerprint detection points
  4. Setup fingerprint as soon as once more and take a look at unlocking it
  5. You also can wait a day or two to let the cellphone alter to your sample
  6. If it nonetheless doesn’t work, think about visiting the Samsung Galaxy service heart to get it repaired or changed as required

Galaxy S9 clear cache

A fast tip that each Samsung homeowners ought to know is that, when registering your new fingerprints, don’t swipe and ensure to faucet totally different areas of your fingers. The extra you faucet, the upper the probabilities of the cellphone having the ability to detect your finger rapidly if you attempt to unlock it.

The newly launched Samsung Galaxy Note 9 is one more superb smartphone together with the S9 and the S9+. They are impeccable when it comes to hardware, design and construct high quality. A brand new Android OS is getting launched quickly and all you’ve got to do is to comply with the guidelines to make it work to affirm that it’s not a hardware problem. There are a lot of complaints on-line stating fingerprint scanner not working on Galaxy S9, however you’ll be able to simply understand how to repair it by following one or all of the strategies talked about right here till it works.

Updated: May 13, 2019 — 7:47 pm

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